Simplifying work device management
Your guide for workplace IT
DXC’s Workplace & Mobility division provides tools, consultation, and services to help enterprises manage employee hardware, software, and connectivity at scale. The firm turned to argodesign for help redesigning its flagship device management platform, enabling clients to better respond to staff requests and equipment refresh.
Consumer-friendly design in the workplace
Managing employee technology across a diverse & dynamic global company is no easy feat, but ensuring staff has the resources they need to be effective is more important than ever. IT teams and office managers must ensure they can effectively scale and respond to requests, maintain security & compliance, and orchestrate delivery that feels both agile and equitable. The core platform includes a self-serve marketplace for employees to manage their devices, request new hardware and applications, and access the support and services they need to stay productive.
Knowledge management built in
Beyond device provisioning, the redesigned platform could also serve as a knowledge and support repository, allowing staff a one-stop destination for technology service, company reference, and employee management.
Centralized communication & support
Besides replacing existing intranets and ticket management services, the new platform provides employees with greater visibility and control over the customization of devices and resources they need to work most effectively.
Meet the smarter, branded intranet
The redesigned platform, dubbed UpTime, can be white-labeled and customized to meet the needs of organizations across industries, geographies, and verticals. Modern technology and features mean better control and usability necessary for today’s firms to stay relevant and compete for talent and productivity.
